Privacy Policy

1. Introduction

Smart Vendors LLC ("Smart Vendors," "we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over your information when you visit smartvendorsllc.com (the "Site") or otherwise interact with us.

2. Information We Collect

We collect information in the following ways:

a. Information you give us directly

When you submit our eligibility / contact form, we collect: your name, email address, phone number, company or property name (optional), the type of location you manage (optional), and any details you choose to include in the message field.

b. Information collected automatically

When you visit the Site, we (and our service providers) may automatically collect limited technical data such as IP address, browser type, device type, operating system, referring URL, pages viewed, and timestamps. This is collected through cookies, log files, and similar technologies for analytics and security purposes.

c. Information from third parties

We may receive aggregated, non-identifying analytics data from providers such as Google Analytics. We do not buy or sell personal information.

3. How We Use Your Information

• To respond to your inquiry and follow up about placing a machine at your location.
• To schedule site surveys, installations, and ongoing service.
• To operate, maintain, and improve our Site and services.
• To prevent fraud, abuse, and security incidents.
• To comply with our legal obligations.

We do not use your contact information to send unsolicited marketing messages.

4. Legal Bases for Processing (EU/UK Visitors)

If you are located in the European Economic Area or the United Kingdom, we process your personal data based on: (i) your consent, (ii) the necessity of performing a contract or taking pre-contractual steps at your request, (iii) compliance with a legal obligation, and/or (iv) our legitimate interests in operating and improving our business.

5. How We Share Information

We share information only as follows:

• Service providers who help us operate the business, such as hosting, database, email delivery, and analytics providers. These providers are contractually bound to safeguard your data.
• Legal & safety: when required by law, subpoena, or court order, or to protect the rights, property, or safety of Smart Vendors, our customers, or others.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

6. Cookies & Analytics

We use cookies and similar technologies to remember your preferences, keep the Site secure, and measure how visitors interact with our pages. We use Google Analytics to understand traffic patterns. You can disable cookies in your browser settings, though some parts of the Site may not function properly without them.

7. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Lead inquiries are typically retained for up to 36 months unless you request earlier deletion.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of your personal information;
• Object to or restrict certain processing;
• Request data portability;
• Withdraw consent at any time (where processing is based on consent);
• Opt out of the "sale" or "sharing" of personal information (we do not sell or share for cross-context behavioral advertising); and
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us using the details in Section 13. We may need to verify your identity before responding.

10. California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including the right to know what personal information we collect, the right to delete it, the right to correct it, and the right to non-discrimination for exercising these rights. We do not sell personal information and do not share it for cross-context behavioral advertising.

11. Children's Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above. Material changes will be highlighted on the Site. Your continued use of the Site after changes take effect constitutes acceptance of the updated Policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact: